Contact & support
We're here to help
Have questions about Cliro, account issues or need help from the team? Email our support and we'll get back to you as soon as possible. If you'd rather see the platform live, you can book a demo below.
Contact support
You can also reach us at support@usecliro.com
Help center
Frequently Asked Questions about Cliro
Everything you need to know about AI visibility, citations, prompt monitoring and how Cliro helps your brand show up in ChatGPT, Gemini, Claude and Perplexity.
What is Cliro?
Cliro is an AI visibility platform that helps brands monitor how they appear across ChatGPT, Gemini, Claude, Perplexity and other AI search engines.
What is AI visibility?
AI visibility measures how often your brand is mentioned, recommended or cited in AI-generated answers.
Which AI platforms does Cliro support?
Cliro tracks visibility across major AI platforms including ChatGPT, Gemini, Claude, Grok and Perplexity.
Can I track my competitors?
Yes. Cliro lets you compare your visibility, rankings and citations against competitors across prompts and AI models.
What are AI citations?
AI citations are the websites and sources AI models use to generate answers. Cliro helps you identify which domains influence AI recommendations.
Does Cliro help improve visibility in AI search?
Yes. Cliro identifies visibility gaps, citation opportunities, technical issues and competitor advantages so your team can optimize for AI search.
How long does it take to see measurable improvement?
Monitoring starts within minutes after setup. Technical optimizations like llms.txt, robots.txt and AI crawler improvements can begin impacting visibility within a few weeks, depending on your site authority, content and industry competition.
Can Cliro track traffic coming from AI platforms?
Yes. Cliro provides analytics for visits and sessions coming from AI assistants like ChatGPT, Gemini and Claude.
Does Cliro replace our SEO tools?
No — Cliro works alongside your existing SEO stack. Most teams keep their SEO and analytics tools, and use Cliro specifically for AI visibility, AI citations, prompt monitoring and AI search optimization across platforms like ChatGPT, Gemini and Claude.
Does Cliro generate content?
Not yet. Cliro currently focuses on monitoring, analytics and optimization for AI visibility. AI-powered content generation features are coming soon.